Susan is a change leadership professional with 25+ years of experience building customer and technology functions for startup business enterprises, evolving non-profits and newly launched governmental programs. She began her career as an environmental scientist and became interested in business leadership in sustainability while working to help companies meet regulatory requirements. She soon realized that a lack of timely, accessible information is a pervasive problem. This brought Susan to Trust Exchange, where her customer success team helps organizations of all sizes, sectors, and industries collaboratively exchange information to build trust in business relationships.
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