James Khrushchev Montecillo

James Khrushchev Montecillo, CIPT, currently serves as the Lead Platform Technical Support Manager at TrustArc, where responsibilities include managing Tier 1 technical support for the Data Privacy Management Platform and contributing to product development and documentation. Previous roles encompass positions at JPMorgan Chase & Co. as a Fraud Specialist, Lexmark Enterprise Software as a Customer Service Advisor, and Accenture in various technical support and project management capacities. James began a professional career in education as an instructor at the Iligan City Technological Institute and holds a Bachelor of Science in Industrial Education focused on Food Technology from Mindanao State University-Iligan Institute of Technology.