Rachel Cunningham

Rachel Cunningham has a strong background in customer success and sales support. Rachel recently worked as the Vice President of Customer Success at TrustEngine and previously held the same role at Sales Boomerang. At Sales Boomerang, Rachel led the Customer Success department and drove initiatives to increase adoption, growth, and customer retention. Before that, they worked at DQE Communications LLC, where they held various roles including Senior Manager of Sales Engineering & Support, Manager of Sales Support & Engineering, and Sales Support Analyst. Rachel's responsibilities at DQE Communications included account management, customer service, order processing, and conducting account reviews. Prior to their time at DQE Communications, Rachel worked as a Major Account Manager at Windstream Communications and as a Billing Audit/Customer Specialist at Verizon Telecom. In these roles, they managed customer accounts, performed billing audits, and resolved disputes with clients.

Rachel Cunningham has a Bachelor's degree in Communications from Eastern Michigan University, which they obtained from 2001 to 2004. Prior to that, they attended Bedford Senior High School from 1996 to 2000. After completing their undergraduate studies, they pursued a Master's degree in the School of Leadership & Professional Advancement at Duquesne University from 2007 to 2009.