Stacey Defries

Stacey (Kurtz) DeFries possesses extensive experience in customer service, sales management, and team leadership within financial institutions and service-oriented organizations. Currently serving as the Voice of the Member Program Analyst at TruStone Financial Credit Union since March 2021, Stacey previously held significant roles such as Sr. Reputation and Experience Specialist and Member Service Manager at Firefly Credit Union. With a solid background in operations supervision and branch management at institutions like the Federal Reserve Bank, Thrivent Financial for Lutherans, Affinity Plus Federal Credit Union, and U.S. Bank, Stacey demonstrates a strong commitment to enhancing customer satisfaction and building lasting relationships. Additionally, a Sales Manager at Bloomington Custom Embroidery since August 2014, Stacey is skilled in developing sales strategies and managing vendor relations. Education includes attendance at Normandale Community College from 1989 to 1995.