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Michael Sylvestre

Managing Partner/small Business Owner at Truth & Deception Technologies

Michael Sylvestre is an experienced Service Availability Manager at The Walt Disney Company since October 2014, specializing in ITIL-driven Major Incident Management, Problem Management, and Availability Management for critical applications and services. Previously, Michael held a similar title under a Kforce Contract and has extensive experience in incident management from roles at Xerox, where processes were developed utilizing ITIL methodologies, and at SunTrust Bank, focusing on minimizing the impact of critical incidents. Michael also served as a Managing Partner at Truth & Deception Technologies, developing advanced voice stress analysis applications, and contributed to law enforcement as a Reserve Deputy Sheriff for the Orange County Sheriff's Office. Michael's educational background includes studies at Liberty University.

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