Marcela Rodriguez

Marcela Rodriguez has a diverse work experience across multiple companies. Marcela is currently working at Airdesk as the Head of Customer Success and Training. Prior to that, they held roles such as Training and Quality Manager and Training & Quality Coordinator at the same company. Before joining Airdesk in 2022, Marcela worked at 5CA as a Community Manager, responsible for providing customer service through various social media channels. Marcela also worked at Convergys as an Operations Manager, where they led a team and ensured high levels of productivity. Marcela's previous experience includes working as a Human Resources Assistant at Allied Global Corporation and a Production Supervisor at KM2 Solutions. At both companies, they took on responsibilities such as managing employee information, supporting employee wellness, and analyzing performance and production reports. Marcela began their career as a Human Resources Administrative Assistant at AMARO, where they maintained professional relationships with employees and implemented HR policies.

Marcela Rodriguez attended the Universidad Tecnológica Centroamericana from 2008 onwards, where they studied Marketing and International Business. Prior to their university education, they completed their high school education at Academia Americana, earning a High School/Secondary Diploma or Certificate.

In addition to their formal education, Marcela obtained the EF SET English Certificate 78/100 (C2 Proficient) in January 2021 from the EF Standard English Test. Marcela also completed a certification course on "Human Resources: Using Metrics to Drive HR Strategy" from LinkedIn in the same month and year.