Mario Angeloni

Mario Angeloni is an experienced Operational Data Analyst at TSB Bank since April 2013, responsible for producing and analyzing management information (MI) for telephony operations and stakeholders, utilizing tools such as Microsoft Excel and Power BI for data visualization. Prior to this role, Mario served as a Real Time Planning Coordinator, managing call flow and service levels across multiple sites, and demonstrated expertise in improving resource efficiency through strategic planning. Previously, Mario held various positions at Lloyds Banking Group, including Tactical Planning Coordinator, Team Manager, and Business Telephone Banking Advisor, where strong leadership and customer service skills were developed. Academic credentials include attendance at Gorseinon College and Bishop Gore Comprehensive School.