Racheal Bates

Vice President Of Customer Experience at TSC | Previously The Starr Conspiracy

Racheal Bates is an experienced professional in customer experience and marketing, serving as Vice President of Customer Experience at TSC since January 2014. Racheal's career at TSC includes roles such as Director Of Marketing, Director Of Client Services, Account Supervisor, Account Manager, and Account Executive. Prior to TSC, Racheal worked at Michael Edwards Photography from February 2011 to December 2013 as Staff Photographer & Photoshop Worker, handling studio photography, wedding assistance, and photo editing. Racheal's earlier experience includes a position as Rental Agent at RV Rentals USA Inc., focused on customer service and reservations from June 2009 to December 2010. Racheal holds a Master's degree in Marketing from Technological University Dublin and a Bachelor's degree in General Studies with an emphasis in Fine Arts and a minor in Anthropology from Texas Christian University.

Location

Fort Worth, United States

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TSC | Previously The Starr Conspiracy

TSC is redefining marketing for tech companies—because the blocking and tackling era is over, and the road to hell is paved with performance optimizations. We break the script to create defining moments and definitive experiences that cement vendor preference. So jump in. It's time to burn playbooks, and we just bought a fireworks factory next to a fertilizer plant. Experience Design: Customer experience isn’t some funnel you shove people through. That’s how you make foie gras. Customer experience is chaotic—we can’t control the sequence of events, but we can control the quality of moments. Radical Go-To-Market Strategies: Forget the conventional GTM playbook—we’re here to break that script. We craft unique strategies for B2B tech companies that know the same old shit doesn’t work anymore. We’re not ad pushers. We’re problem solvers. Brand Strategy: We don’t just build brands—we create legacies. Our holistic strategies pull together every piece of your business into one sharp, unforgettable experience. Defining Moments: These are points when the true nature of something reveals itself. We design experiences—across brand, marketing, sales, product, and customer success—that build vendor preference. Sales Experience Alignment: Sales doesn’t start with a lead—it starts with a connection. We align your sales process with your experience vision to build trust and create customers for today and tomorrow.


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51-200

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