Lauren Strouse

Lauren Strouse is an experienced professional in the field of customer experience and dementia care. Currently serving as Vice President of Customer Experience at TSOLife since November 2025, Lauren has held various significant positions including National Director of Memory Care at Five Star Senior Living and Divisional Dementia Care Manager at Brookdale. Lauren's expertise extends to healthcare consulting, demonstrated through independent work with Courtney & Associates, where Quality Assurance and regulatory consulting were the main focus. With a strong background in social services and memory care programming, Lauren's career began as a Program Coordinator at Companion Care Company. Lauren holds a Bachelor of Science degree from Purdue University.