Tanja Ucukalo

Tanja Ucukalo currently serves as the Case Division CS Manager at TSE Industries, a position held since March 2021, where responsibilities include ensuring customer satisfaction, managing KPIs, and overseeing operations related to customer escalations and quality control. Tanja has also held the role of Specialty Chemicals Customer Service Representative, focusing on customer interactions and operational coordination. Prior experience includes serving as Office Manager/Customer Success Manager at MG Bakery & Deli, where Tanja developed customer relationships and monitored revenue. Additionally, Tanja worked as an Emergency Medical Technician at Sunstar Paramedics and as a Customer Service Associate at Stein Mart. Tanja's education includes a Bachelor of Applied Science in Management & Organizational Leadership and a Bachelor of Science in Biomedical Sciences, among other qualifications.