Eliseo Fainu'U

Eliseo Fainu'u is an experienced Information Technology Service Delivery Manager currently employed at TTEC Digital since September 2023, following a career break from August 2022 to February 2023 after a notable 7 years and 5 months at MasterCard, where responsibilities included managing a 24/7 Network Operations Centre. Eliseo's professional journey began in 1998, progressing through roles such as Service Delivery Manager and Service Desk Team Leader at the Ministry of Social Development in New Zealand, and Desktop & Infrastructure Services Team Leader at Brisbane City Council. Prior experience also includes IT Support Team Leader at Terralink International Ltd and various entry-level positions. Educational qualifications include a Diploma in Computers from the National College of Multimedia Technology and a Level 3 in Automotive Engineering from Petone Polytech.