Jim Hendry is an accomplished professional with extensive experience in innovation architecture and technical consulting. Currently serving as a Senior Principal Innovation Architect at TTEC Digital since October 2014, Jim has previously held key roles such as Primary Innovation Architect at Avtex Solutions and Technical Consulting Manager at Adapt Telephony Services, LLC. With a strong foundation established at Interactive Intelligence as Team Lead in Experience Engineering and initial experience as a Testing Engineer at Computer Business Services, Inc., Jim has developed a robust skill set in driving innovative solutions across various technology sectors.
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