Erlene Racelis

Erlene Racelis is an accomplished professional with extensive experience in operations management, currently serving as the Director of Operations at TTEC since April 2021. With a career at TeleTech Philippines starting in November 2006, Erlene has progressed through various roles, including Senior Operations Manager, Operations Manager, Operations Supervisor, and Customer Service Representative. Erlene holds a Bachelor of Business Administration from Batangas State University, specializing in Business Administration and Management.