Malav Thaker

Malav Thaker is a seasoned professional with expertise in fraud investigation and prevention, currently serving as a Lead Associate at TTEC since January 2020. In this role, Malav leads high-risk fraud investigations across international markets, notably Brazil, and has managed complex fraud typologies, designed advanced investigation frameworks, and optimized strategies to reduce financial losses, achieving a career-best fraud decision accuracy of 99.83%. Prior experience includes roles as a Fraud Prevention Specialist at TTEC and a Revenue Specialist at Lendingkart, where Malav focused on compliance and identity verification. Educational credentials include a Bachelor of Business Administration from Savitribai Phule Pune University and a Master’s degree in Aviation/Airway Management from the Jet India Institution. Malav has also received the Agent of the Year award in 2025 for outstanding performance.