Marco Anguamea is a seasoned NICE Senior Systems Software Engineer with 12 years of experience in managing complex computer systems, including operating systems, databases, and virtualization. Currently working at ttec since 2016, Marco excels in troubleshooting and developing automation tasks, which enhance efficiency across various client environments. With a strong background in telephony and contact center systems, Marco has demonstrated exceptional problem-solving skills and the ability to collaborate effectively with diverse teams globally. Marco holds a Master's Degree in Information Technology Management from Universidad Tecmilenio and continues education in Computer Systems Engineering at Instituto Tecnológico de Culiacán.
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