Mark Lyndsell is a seasoned executive specializing in BPO and customer experience, currently serving as the Senior Vice President of North American Delivery and Global Work at Home for TTEC. Prior to this role, Mark held significant positions in various organizations, including CEO of the Global English Region at Transcom, where they managed substantial teams and operations across multiple countries. Mark has also contributed to prominent companies such as Telegraph Media Group, Nextcall Communication, and Tiscali, with a focus on enhancing customer service and operational effectiveness. Their extensive experience spans over two decades in leadership roles across different regions.
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