Matt Dinubilo possesses extensive experience in management and operations, serving in various leadership roles across multiple industries. As a District Manager at RadioShack from July 2008 to May 2012, significant achievements included overseeing 23 stores, achieving top company rankings in guest satisfaction and sales, and launching new locations. Prior roles include District Manager at Starbucks, where sales leadership and customer service excellence were demonstrated, and Multi Unit Manager at Samsung Electronics America, focusing on increasing market share. Currently, as Senior Manager of Sales and Service Delivery at TTEC since June 2016, Matt has successfully launched and developed multiple startups in BPO contact centers. Additionally, a Global Manager for CX Solutions and Process Improvement at Percepta, contributions led to substantial enhancements in customer response rates. Matt holds a Bachelor's degree in Business Administration and Management from the University of Utah.
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