Rajan Kumar Roy is currently an Operations Lead at TTEC, where they manage team performance, drive process improvements, and ensure high-quality service delivery. Previously, they worked as an Auditor and Service Delivery Specialist at TTEC India, where they excelled in process optimization and customer support. Rajan holds a B.Tech. in Electrical Engineering from the Institute of Technical Education and Research and has completed a Bachelor's degree in Electrical Engineering Technologies from Siksha 'O' Anusandhan University.
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