Mira Riikonen

Mira Riikonen is a skilled professional with extensive experience in customer service and management roles within the travel industry. Currently serving as Customer Experience and Quality Manager and Product Inventory Specialist at TUI since June 2021, Mira previously held the position of Customer Service Specialist at IKEA for nearly a year. Prior experience includes a significant tenure at TUI Musement from May 2012 to July 2020, where responsibilities encompassed managing the Nordic overseas digital service as TUI Experience Centre Team Manager, along with roles as Recruitment Executive and Service Delivery Team Leader. Mira is currently pursuing a Bachelor of Business Administration in International Business at Haaga-Helia University of Applied Sciences, expected to be completed in December 2023.