Tungsten Automation
Mark Smith is a seasoned technical support professional with extensive experience in providing IT solutions and support. Currently serving as a Senior Technical Support Engineer at Tungsten Automation since July 2015, Mark has previously worked as an IT Solutions Engineer at Capita Document & Information Services, where responsibilities included offering pre- and post-sales solutions for various industries. Prior to that, Mark spent over 13 years at Apogee Corporation as an IT Solutions Service Engineer, specializing in solution consultation, technical support, and maintenance of print management solutions. Mark's educational background includes attendance at Dunraven School from 1982 to 1988.
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Tungsten Automation
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Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.