Kostas Konstantinidis

Kostas Konstantinidis has a diverse work experience spanning over two decades. Kostas has held various technical and managerial roles, primarily in the field of IT support and services.

Their most recent position was as the Head of Application Services at Tungsten Network, where they led and managed two global technical teams to deliver high-quality support and resolve issues raised by customers. Prior to that, they served as the Application Support Manager, responsible for providing Level 2 application support and identifying improvements in processes and training.

Before joining Tungsten Network, Kostas worked at easyProperty.com, where they held multiple roles, including Technical Support Manager and Head of QA and Technical Support. In these positions, they were responsible for supporting the online property platform, managing teams, implementing ITIL best practices, and ensuring compliance with security standards.

Earlier in their career, Kostas held positions such as Technical Services Manager at Trinity Mirror Digital Recruitment and Information Technology Operations Manager at Fish4. In these roles, they oversaw the technical services of various online platforms, managed teams, and implemented process improvements.

Kostas also has experience working as a Web Developer and DB Administrator for the Web Services Team of the Network Operations Center at Aristotle University of Thessaloniki. Additionally, they served as a Team Lead of the Directory Services at GRNet.

Prior to their professional roles, Kostas gained experience as a Sergeant in the Greek Army and worked as an Engineer in Web Technologies at INRIA.

Overall, Kostas Konstantinidis has a wide range of technical and managerial experience, with a strong focus on IT support, service management, team leadership, and process improvement.

Kostas Konstantinidis completed their education as follows:

- From 1996 to 1999, they attended the University of Wales, Newport, where they earned a BSc (Hons) degree in Computing.

- In 1999, they pursued a Postgraduate Diploma in Distributed Systems and Networks from the University of Kent.

Additionally, Kostas has obtained multiple certifications throughout their career. In 2014, they received the ITIL® Intermediate Certificate in Service Strategy from AXELOS Global Best Practice. In 2015, they obtained the ITIL® Intermediate Certificate in Service Design, also from AXELOS Global Best Practice. Kostas has continued to enhance their skills with various certifications, including Learning Confluence 2018 from LinkedIn, ITIL® 4 Managing Professional Transition Certificate from AXELOS Global Best Practice, and Metaverse and NFTs for Marketing from LinkedIn, all achieved in 2022. In 2021, they completed the certification titled "Programming Foundations: APIs and Web Services" from LinkedIn, and in 2020, they earned the "Splunk 7.x Fundamentals Part 1 (eLearning)" certification from Splunk. Numerous other certifications on leadership, management, project management, and technical skills have been obtained by Kostas since 2018, showcasing their commitment to continuous learning and professional growth.