Ilker Fuat Alsan

Ilker Fuat Alsan is a Certified ITIL Expert with extensive experience in IT infrastructure and compliance management. Currently serving as Associate Principal Infrastructure Technology at Turkcell since May 2023, Alsan previously held several significant roles at Vodafone from January 2014 to May 2023, including IT Operational Excellence Expert and Compliance, Enterprise Applications Expert. Alsan is recognized for expertise in IT defect and audit management, with certifications as an ISO/IEC 20000-1:2011 lead auditor and ISO/IEC 27001 internal auditor. Responsibilities have included process ownership in defect management, audit management, and problem management, alongside teaching roles in various ISO standards. Previous experience at Vodafone TR spanned from IT Project Manager to VAS Expert, contributing to project planning, operations management, and handling complex VAS systems and technologies.