Alp Avci

Alp Avci is a seasoned professional in product and customer experience management, currently serving as Principal Product Manager and Customer Journey Design & Development Manager at TurkNet İletişim Hizmetleri since November 2015. Prior experience includes roles at TTNET, focusing on self-service channel management, and at Avea, where Alp Avci held various positions including Postpaid Process Management Senior Specialist and Billing & Credit Department Specialist. Alp Avci's expertise encompasses customer journey design, process management, product development, and customer experience enhancement across multiple channels. Educational credentials include degrees from Istanbul University and İstanbul Nişantaşı Üniversitesi, with a background in archaeology and European studies.