Leann McArthur

Leann McArthur is a seasoned professional with extensive experience in customer engagement and success, currently serving as the Senior Manager of Customer Engagement at Turnitin since 2021, where alignment of strategies across 150+ strategic accounts in major U.S. higher education systems is emphasized. Prior to this role, Leann McArthur held various positions at Cengage from 2006 to 2021, advancing from Manager to Senior Regional Manager, and specializing in account services for SaaS e-learning clients. Leann McArthur's expertise includes developing training programs, mentoring teams, and fostering partnerships with a significant number of stakeholders across multiple states. Earlier experience includes a role as an E-learning Technologist at Lunar Logic, Inc. Leann McArthur earned a Bachelor of Science in Technical Communication from Arizona State University between 2011 and 2017.