Naomi H. has a diverse work experience spanning across different industries. Naomi'smost recent position was as a Customer Success at Turquoise Health starting in March 2023. Prior to that, they worked at Included Health as an Account Manager from January 2019 to November 2021. Naomi also served as a Customer Success Manager at Rapid7, a security data and analytics provider, from June 2017 to January 2019.
Before joining Rapid7, Naomi held the role of Account Manager/Customer Success Manager at Maxwell Health from January 2015 to June 2017, where they managed benefits solutions for multi-state brokerage firm clients. Naomi also worked as a Senior Client Advocate at Fallon Community Health Plan from 2013 to 2015, overseeing large-scale group accounts and providing support for the retention sales team.
Earlier in their career, Naomi gained experience at Aetna Student Health as a Senior Account Representative, where they serviced premier university client accounts and resolved insurance issues. Naomi also worked as a Sales Representative, providing support for account executives.
Naomi's professional journey started at Tufts Health Plan, where they worked as an Appeals and Grievances Analyst/Member Specialist, handling member inquiries and resolving appeals. Naomi'sinitial work experience was at Verizon as a Dispatch Manager, responsible for coordinating field dispatch activities and supervising associates and technicians.
Overall, Naomi H. has accumulated a wealth of experience in customer success, account management, and member support roles in various industries.
Naomi H.'s education history consists of two institutions. Firstly, they attended the Isenberg School of Management at UMass Amherst, where they pursued a Bachelor of Arts (B.A.) degree in Business Administration. However, the specific start and end years of this academic pursuit are not provided. Secondly, Naomi H. also enrolled at Xavier University of Louisiana, but details regarding the degree and field of study remain unknown.
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