Joan Nnaji

Joan Nnaji has a diverse range of work experience. Joan began their career in 2012 as an Internal Audit Trainee at the Ministry of Education in Ilorin, Kwara State during their National Youth Service Corps (NYSC). In this role, they assisted in internal control functions, checked, verified, and vouched for financial records, and filed documents.

In 2014, Joan joined Akin Ogunbode & Co. (Chartered Accountants) in Lagos State as an Internal Audit Officer. Joan performed tasks such as checking, verification, and vouching of financial records of clients, computing various figures, processing Tax Clearance Certificates, and completed other duties as assigned by their manager.

Later in 2014, they transitioned to IROKO Partners Limited as an Offline Marketing Associate. Their responsibilities included soliciting and securing new customers, converting prospects into active customers, and addressing customer requests, inquiries, and complaints.

Joan then joined MTN Nigeria in 2014 as a Customer Service Representative. Their duties in this role were attending to customers' requests, raising trouble tickets, providing adequate resolutions, maintaining good corporate relations, and promoting the products and services of the company.

Their most recent experience is with Tuteria, where they started in June 2016 as the Lead Learning Support. At Tuteria, Joan connected customers with suitable tutors, critically assessed tutor profiles to ensure a perfect fit, and actively sold, up-sold, and cross-sold offline and online products to customers in Nigeria and the Diaspora.

Joan Nnaji's work experience reflects a strong background in audit, customer service, and marketing, showcasing their ability to adapt and excel in different roles and industries.

Joan Nnaji pursued their undergraduate education from 2008 to 2012 at Osun State University. During this period, they obtained a Bachelor of Science (B.Sc.) degree in Accounting.

In addition to their formal education, Joan has also acquired several certifications. In 2019, they completed the Sales Machine: The Sales Training B2B Master Course from Udemy. Moreover, they obtained a certification in Administrative Human Resources, also from Udemy, in October 2019. Joan's earliest certification, titled Personal Anger Management, was acquired in 2015 through PushCV. The specific month of obtaining this certification is unknown.