Twelve Consulting
Arielle Combes is an experienced professional in customer relationship management and digital transformation, currently serving as Directrice Banque & Services financiers at Twelve Consulting since October 2015. Combes has a robust background in the financial services sector, with prior roles including Deputy Director Group Client Management at LCH.Clearnet Group and Deputy Director Customer Service at Euronext. Educational qualifications include a Master Spécialisé in Marketing des Services et Relations Clients from NEOMA Business School and an engineering degree in IT & Management from ISIM Montpellier. Combes has a proven track record in CRM strategy, digital marketing, and enhancing client relationships in competitive environments.
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Twelve Consulting
Twelve Consulting is an independent consulting firm in customer and employee experience for the banking, insurance and health sectors, provides digital CRM, mobility, social networks, collaborative, big data, IoT, artificial Intelligence, chatbot, augmented and virtual reality, tools and their integration into the environment of their customers,integration of (fintech, insurtech, healthtech) and creator of business applications based on innovative technologies (IA, chatbot, portal, mobile applications, AR / VR, virtual assistant).Twelve Consulting was founded in 2014 and was headquartered in Paris.