Matt McLaine

Matt McLaine has a diverse work experience spanning multiple industries. Matt began their career at AOL as a Customer Care Consultant, where they handled inbound orders, technical support, customer retention, and billing. During their time at AOL, Matt received multiple awards for their knowledge and courtesy.

After their tenure at AOL, Matt worked at Telerx as a Customer Service Representative, where they handled email and telephone customer service, order processing, and product support. Matt implemented a form letter system and resolved a neglected email queue.

Following Telerx, Matt joined ODL, Inc as a Customer Service Representative. Their responsibilities included customer service, order processing, and product support. Matt also won a day off work in a contest to liquidate obsolete inventory.

In 2003, Matt transitioned to Sartorius Stedim Biotech, where they were promoted to Customer Service Supervisor. In addition to supervising the department, they also continued to perform customer service duties, order processing, and product support. Matt had planning, management, and escalation responsibilities.

After Sartorius Stedim Biotech, Matt worked at Starrett as a Data Analyst. Matt provided support to various departments by analyzing sales and usage data and creating reports, presentations, and analyses. Matt also maintained the Oracle R12 ERP system and placed purchase orders.

Most recently, Matt has been employed at Twelve South LLC as a Sales Analyst. Further details about their role and responsibilities at this company are not provided in the given information.

Matt McLaine attended Winthrop University from 1992 to 1996, where they obtained a Bachelor's Degree in Philosophy and Religious Studies. From 1997 to 1999, they attended American University and studied Philosophy and Religious Studies, although they did not obtain a degree from this institution. Matt also holds a certification in Management of Information Technology from DeSales University, but the specific month and year of obtaining this certification are not provided.