Twilio
Jiyeon Kang is a highly skilled Staff Product Designer at Twilio, leading the design efforts for Messaging Core, Data & Intelligence, where innovative products like the 'Customer Deliverability Engine' have revolutionized messaging analytics and customer insights. Prior experience includes roles as Product Design Lead & Manager at Enigma Technologies, where Jiyeon drove significant user adoption through impactful UX features, and founding designer at BrightHire, contributing to the platform's core functionalities. Jiyeon’s earlier positions spanned UI design leadership at Universal Processing, project work at Datorama, and freelance graphic design, showcasing a diverse range of design experience. Academic qualifications include a Master’s Degree in Design and Technology from Parsons School of Design and a double Bachelor's in Visual Media Design and Public Relations & Marketing from Sookmyung Women's University.
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Twilio
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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.