Kate Pazoles

Kate Pazoles is an accomplished professional in user research and product development with extensive experience across various industries. Currently serving as the Head of Product User Research at Twilio Inc., Kate leads a global team in evolving user research practices to influence product strategy and market direction. Prior to Twilio, Kate held the role of Senior Director at GutCheck, managing a team that provided agile audience insights and fostering collaboration across multiple departments. Earlier positions include Director of Research at Hattaway Communications and Senior Research Analyst at Penn Schoen Berland, where Kate oversaw comprehensive research projects and managed cross-functional teams. Kate's academic background includes a Bachelor of Science in Policy Analysis and Management from Cornell University and a Master's in International Affairs from The George Washington University.