Aimee Dupont

Senior Director, Customer Experience at Twist Medical LLC

Aimee Dupont is an accomplished professional with extensive experience in customer experience and account management. Currently serving as Senior Director of Customer Experience at Twist Medical LLC since February 2019, Aimee has previously held various roles at Health Interactions, including Account Director, where Aimee effectively managed multiple client relationships. Prior to that, Aimee contributed significantly to CodonMedical as an Account Manager, overseeing a substantial budget and multiple active projects during a critical drug launch year. Aimee's earlier work includes project coordination roles within KnowledgePoint360 Group and NARAL Pro-Choice California, where organizational and administrative skills were honed. Aimee holds a B.A. in Speech Communication from San Francisco State University, specializing in Organizational Communication.

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San Francisco, United States

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Twist Medical LLC

Authentic Medical Communications Twist Medical unravels complex clinical data and transforms it into clear, compelling, scientific educational materials that can be tailored to physicians or patients and is delivered consistently across a number of different educational platforms. Culture Authentic medical communications start with having a clear set of values (click here to read our values..) that actively guide the way our agency operates. We believe that creating a culture in which talented people can grow and flourish enables us to do our best work. Our teams are provided with state-of-the-art training and development tools, and they are encouraged to have healthy debates. We build curious and well-balanced teams and place great importance on work-life balance. This authentic culture results in employees who are actively and passionately engaged in the business, and who operate in an environment of confidence and empowerment. Science We create authentic scientific educational materials grounded first and foremost in the clinical data. We use data-driven, analytics-based communication strategies together with creative, inductive reasoning, which allows room for strategic leaps to unlock new opportunities. Partnerships We bring these attributes to our client relationships. Our goal is to develop authentic, long-lasting partnerships with our clients based on our knowledge of the client's goals and constraints and our ability to deliver an exceptional customer experience. Our business culture, scientific educational materials, and partnerships blend together to produce our authentic medical communications. Just as the best literature resonates because it is authentic, at Twist Medical we believe that placing authenticity first and foremost results in the strongest possible product.


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