Apoorv Saxena

Apoorv Saxena is a seasoned professional with a strong background in customer experience and sales engineering, currently serving as Senior Customer Experience Director at Exotel since January 2019. Apoorv's role at Exotel encompasses managing customer interactions, understanding REST API for developer support, and facilitating Call and SMS API integrations for CRM systems. Prior experience includes positions as a Public Relations Intern at HealthifyMe and Sales Executive at PUMA Group, as well as starting as an intern in various roles, which provided valuable insights into sales techniques and administrative functions. Apoorv holds a Bachelor of Business Administration in Marketing from JAGSoM, completed in 2019.