Cassidy Grand

Software Support Manager at Tyler Technologies

Cassidy Grand has a diverse professional background in customer support and team leadership roles, with experience at Tyler Technologies since March 2022 as a Supervisory Team Lead, Software Support Analyst, and Associate Software Support Specialist. Prior to this, Cassidy held positions at Zones, LLC as an Office 365 Premier Team Lead and O365 Premier Support Engineer, as well as at Rackspace Technology as a Customer Service Technician. Earlier experience includes roles at Tractor Supply Company and UMC Health System. Cassidy earned a Bachelor's degree in General Studies from Texas Tech University and an Associate's degree in General Studies from St. Philip's College.

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