Lucy Pletman is a Technical Program Manager specializing in Data and Insights at Tyler Technologies since July 2024. Previously, Lucy worked as a Senior Customer Success Associate at Komodo Health, managing a significant portfolio of life science clients and collaborating with cross-functional teams to drive project strategy and meet client objectives. Lucy's experience includes roles at the American Hospital Association as a Senior Sustainability Specialist and Project Manager, where project management and stakeholder communication were key responsibilities. As a Case Coordinator at Reproductive Genetic Innovations, Lucy conducted research, managed client communications, and facilitated compliance with insurance processes. Early career experience includes being an Operations Manager at ThoughtCloud and an HR Compensation Intern at Gensler. Lucy holds a Bachelor of Science degree in Cell Biology and Anatomy from Oregon State University.