John Roehl Diaz

Senior Customer Support Associate- Tier 1 at TytoCare

John Roehl Diaz has a diverse work experience in the field of customer support and IT services. John Roehl started their career as a Technical Support Representative at Client Logic in 2006 and then worked as a Technical Support Engineer at Adobe from 2007 to 2009, where they provided technical assistance and resolved customer issues. John Roehl further progressed in their career as a Technical Support Specialist and IT Helpdesk Technician at Stefanini IT Solutions- Avid/M-Audio from 2009 to 2012, supporting customers with Avid Audio products. Diaz then joined MSG TSFI Global Phils. as a SAP CSC Analyst from 2013 to 2013. John Roehl gained experience in IT Global Service Desk Analyst role at Transcom Worldwide Phils. from 2013 to 2014, handling IT issues and communicating with employees across various countries. Diaz worked as an IT Service Desk Analyst at Atos from 2014 to 2015, resolving technical problems for the company. Most recently, they joined TytoCare in 2020 as a Customer Success Associate.

John Roehl Diaz attended the Philippine State College of Aeronautics from 2001 to 2002. John Roehl pursued a degree in Computer Studies Specialized in Airline Operation during this time. Their field of study focused on computer studies specializing in airline operation.

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Previous companies

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Timeline

  • Senior Customer Support Associate- Tier 1

    September 1, 2023 - present

  • Customer Success Associate

    December, 2020

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