John McKinney

John McKinney has a diverse work experience in the field of information technology. John currently holds the position of Information Technology Specialist at U.S. Silica Company since 2021. Prior to this, they worked as an Information Technology Support Specialist at the same company from July 2019 to November 2019.

Before joining U.S. Silica Company, John worked at Team Industrial Services from March 2017 to July 2019 as an Information Technology professional, where they provided support for 5000 employees worldwide and assisted with merging documentation and information for the Services Desks.

From January 2012 to March 2017, John worked at TeamFurmanite as a Service Desk Specialist. Here, they troubleshooted, set up, updated and maintained computers, printers, phones, and other peripherals. Additionally, they provided executive and VIP support.

Prior to this, John worked at Toyota Lift of Houston/South Texas from April 2008 to November 2011, where they provided IT systems and user support for 600 employees at multiple locations. John was responsible for setting up systems, maintaining workstations, servers, printers, and connectivity.

In their earlier career, John worked at Verizon Wireless as a Support Coordinator Wireless Data from August 2005 to April 2008. John provided support to internal and external customers for Verizon Wireless data products and services.

Before that, John worked at Everyones Internet from November 2002 to August 2005 as a Support Technician (Tier II), resolving Internet connectivity and software issues and providing technical support to customers.

John also gained experience at Apple from August 2002 to October 2004, where they sold products in a retail environment, diagnosed customer issues surrounding Macintosh computers, and instructed customers on software and hardware installation.

John's early work experience includes a role at Best Buy from August 2001 to September 2002, where they recommended computers and accessories to customers and assisted in developing sales techniques.

John McKinney has a Bachelor of Science degree in Computer Science/Information Technology from the University of Phoenix, which they obtained in 2012. Prior to that, they attended Houston Community College from 1998 to 2001, but there is no information about any specific degree or field of study. In terms of certifications, they have obtained the CompTIA A+ certification from CompTIA and the Microsoft Certified Professional certification from Microsoft Corporation, but there are no details about when they obtained these certifications.