Jasmine Gonzalez

Customer Success Lead at Uber Freight

Jasmine Gonzalez has extensive work experience in various roles and companies. Jasmine started their career as an Intern at Eccleston Law, LLC in 2015, where they were responsible for writing and editing blogs, distributing newsletters, and filing client documents. From 2015 to 2017, they worked as a Sales and Support Generalist at Victoria's Secret, where they handled cashier duties, provided customer service, and managed large amounts of money.

In 2017, Jasmine joined Uber Eats as a Partnerships Manager, overseeing accounts and relationships across the Midwest. Jasmine communicated new policies and guidelines to restaurant partners, responded to inquiries, and provided analytics and metrics to partners.

In 2018, Jasmine moved to Uber Freight and worked as an Enterprise Account Coordinator. Jasmine contributed to changing the transportation industry by being part of the logistics in over 600 cities worldwide. In this role, they collaborated with teams and managed accounts to ensure smooth operations. Eventually, they became a Customer Success Lead, where they currently hold the position.

Jasmine Gonzalez earned a Bachelor of Arts degree in English Language and Literature from the University of Illinois Chicago from 2011 to 2016.

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Org chart

Timeline

  • Customer Success Lead

    March, 2020 - present

  • Enterprise Account Coordinator

    June, 2018