Edgar Pastrana is a seasoned professional in customer experience and organizational transformation, currently serving as the Global Director of Customer Experience at Uber since October 2020. Prior experience includes a role as Senior Director of Transformation at Marriott International, as well as leadership positions at Allied Esports International, Starwood Hotels & Resorts Worldwide, and Hertz. Edgar has a background in strategic sourcing and supplier development, having worked at Sikorsky Aircraft and Lindab. Educational credentials include an MBA in General Management from The Tuck School of Business at Dartmouth and dual Bachelor’s degrees in Economics and Management and Engineering for Manufacturing from the University of Connecticut.