Ubiquity
Marianna Miskolczi is a dedicated professional with extensive experience in consumer engagement, customer care, and marketing. Currently serving as a Consumer Engagement Coordinator for Hungary at Konecta Team for Coca-Cola since November 2023, Marianna has also held a position as a Customer Care Specialist at Ubiquity since May 2021. Involvement with Parnassia Groep as a volunteer since October 2015 highlights commitment to supporting mentally ill individuals. Marketing expertise is demonstrated through a role at GDCC, which includes conducting research and business calling for various European organizations. Previous positions include Sales Manager at NIYODO Kft, Staff Assistant at Worldhotel Bel Air The Hague, and responsibilities related to project management and pharmacy representation in earlier roles. Educational qualifications include a degree in Social Educator with a focus on Criminal Psychology from Eszterházy Károly University and training in EU programs.
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Ubiquity
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Ubiquity’s Relationship-based Outsourcing pioneers next-gen CX for disruptors and innovators, driving customer satisfaction up, costs to serve down, and increasing customer lifetime value. Ubiquity offers live customer experience management services, IVR technology and optimization, fraud investigation, ID verification, and dispute and chargeback management. Headquartered in New York City, the company has delivery locations on four continents.