Ryan Maloles

Ryan Maloles is an experienced Associate IVR Engineer at Ubiquity since April 2022, specializing in the development and design of IVR applications for diverse clients. Responsibilities include collaborating with engineers and project managers, documenting procedures for quality assurance, troubleshooting IVR system issues, and conducting periodic testing. Prior to this role, Ryan served as an Enterprise Architect Concierge at Atos Syntel from February 2021 to April 2022, where involvement included assisting in project scope reviews, ensuring business requirements alignment with technical architecture, and providing client support. Ryan holds a Bachelor of Science in Information Technology from Informatics College Caloocan, completed in May 2018.