Iris Yacat

Iris Yacat has extensive work experience in various roles and companies. Iris is currently serving as the Chief Operations Officer and Chief Customer Experience Officer at UBX since August 2021. Prior to that, they worked at Manulife where they held multiple positions such as Head of Transformation and Operational Excellence, AVP of Digital Operations, and Director of Business Process Management, among others. Iris also served as the Vice President and Head of Insurance Operations at AIA Philippines. Additionally, they held the role of Administrative Assistant at Global Management Solutions, LLC and Technical Research Assistant at The Ingredients Company. Iris Yacat's career spans over two decades and they have demonstrated expertise in operations management, transformation, and customer experience.

Iris Yacat completed their Bachelor of Science in Food Technology degree at the University of the Philippines from 1992 to 1996. In terms of additional certifications, they obtained various certifications in areas such as FinTech, inclusivity, leadership, market research, worker recognition, systems thinking, transformational leadership, UX research, and entrepreneurship foundations from institutions such as Coursera and LinkedIn. Iris also obtained certifications from Skillsoft, LOMA, EXIN, and COPC Inc., although specific details regarding the obtained months and years are not provided.