Anastasia Manivanh

Anastasia Manivanh is a seasoned professional specializing in learning and development within the healthcare and customer service sectors. Currently serving as a Learning and Development Specialist Sr at UCare since November 2020, Anastasia trains employees in the Customer Service Division to handle complex inquiries effectively. Previous experience includes roles such as Claims Supervisor at ECMC Group, where a team of 19 was built to assess lender claims on default student loans, and Contact Center Supervisor at Prime Therapeutics, managing service delivery for up to 30 team members. Other notable positions include Knowledge Management Specialist at Gravie and Instructional Designer at MNsure, where Anastasia developed training programs and operational procedures that enhanced employee performance and satisfaction. Educational qualifications include a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Healthcare Leadership & Administration from Winona State University, along with an Associate’s Degree in Healthcare Technician and Applied Science.