Mauricio Mora

Mauricio Mora, M. Sc. is a seasoned professional with a robust background in management and customer service. Currently serving as Training Manager and Customer Service Manager at UEAT since March 2021, Mauricio has previously held various managerial roles, including Manager on Duty at Délice Restaurant and DoubleTree by Hilton, as well as Vicepresidente Sociocultural at APMAL. With experience in customer service at renowned organizations such as InterContinental Hotels Group and Nordia Inc., Mauricio has developed strong leadership and strategic decision-making skills. An academic background includes a Master of Science in Organizational Development from Université Laval and a Bachelor's degree in Business Administration from Universidad de Guadalajara.