Kelly E. Goins Cic, Cwcp, Acsr

Kelly E. Goins, CIC, CWCP, ACSR has extensive work experience in the insurance industry. Starting in 1982, Goins worked as a Bookkeeper at Piggly Wiggly Carolina before transitioning to a Customer Service Representative role at State Farm in 1984. In 1986, Goins joined Amerisafe, Inc., where they held various positions, including Sr. VP Underwriting Operations. During their 35-year tenure at Amerisafe, Goins demonstrated exceptional leadership skills, managing a staff of 60 employees and consistently delivering strong financial results. They were also involved in strategic decision-making as part of the Management Team and played a crucial role in driving organic growth. Goins was responsible for implementing efficient workflow processes, improving quote and success ratios, and creating comprehensive underwriting and documentation processes. They were personally accountable for securing significant bind orders for the company. In 2022, Goins joined UFG Insurance as the Corporate Underwriting Workers Compensation Manager, where they oversee the development and management of the workers compensation line of business. They provide technical expertise to underwriters, offer consultation to staff and business partners, and ensure adherence to risk appetite, profitability goals, and diversification strategies. Goins also serves as a mentor to others in the company.

Kelly E. Goins, CIC, CWCP, ACSR has a diverse education history. In 1978, they earned a Diploma in General Studies from Leesville High School. Following this, they pursued higher education at the University of Phoenix, where they obtained an Associate of Arts (A.A.) degree in Accounting and Finance from 1995 to 1997.

In addition to their formal education, Kelly E. Goins has obtained several certifications. They became an Accredited Customer Service Representative (ACSR) in 1989 through the Independent Insurance Agents and Brokers of America. Subsequently, they obtained a Property & Casualty Agents License from the Louisiana Department of Insurance in 1992. Later, in 1993, they earned the Certified Insurance Counselor (CIC) certification from The National Alliance for Insurance Education and Research. Finally, in 2002, they completed the Certified Workers Compensation Professional (CWCP) program at Michigan State University.

Overall, Kelly E. Goins has a well-rounded education and a strong background in insurance and finance, supported by their certifications and academic accomplishments.