Noel Wilson Fernandes is an experienced IT professional currently serving as an OSC Analyst at UK Shared Business Services Ltd since February 2022, specializing in EUD Infrastructure and Security. Responsibilities include configuring and maintaining devices while utilizing Microsoft Endpoint Manager, SCCM, and JAMF for both Windows and Mac operating systems. Noel previously held roles such as Senior IT Support Analyst and Second Line IT Support Analyst, earning recognition for demonstrating core values of UK SBS. Prior experience includes working as an IT Service Desk Assistant at STFC, an Anti-Money Laundering Analyst at Nationwide Building Society, and positions in sales and telesales. Educational qualifications include course training in CCNA, Level 5 in Web Development, and Level 4 in Junior Software Development.