Katlynn Michael is a Lead Customer Success Manager at UKG, following earlier roles including Senior Executive Relationship Manager and Senior Customer Success Consultant there. With a Bachelor’s degree in Advertising Business from the University of Idaho, Katlynn has extensive experience in customer success, focusing on relationship management and driving product adoption. Prior to joining UKG, Katlynn worked at Kootenai Health as a Human Resources Business Partner and held multiple leadership positions at Target, overseeing operations, training, and strategic initiatives across various locations. Their background reflects a strong commitment to enhancing customer experience and team development.
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