Karen Bourne

Karen Bourne is an experienced professional with a strong background in training, development, and quality management across various industries. Notable roles include Training and Development Manager at NCO Customer Management, Inc., and Field Engineering Learning and Development Specialist at UL Solutions. At YMCA of Greater Brandywine, Karen established a comprehensive training program that aligned with strategic goals and succession planning. Previous experience includes roles in training management and administrative support at [24]7 and the Project Management Institute, where processes were streamlined for efficiency. Karen holds a Bachelor's degree in Business Administration and Management from Universidad Rafael Landívar and has contributed significantly to enhancing employee skills and productivity in each position.