Karen Todd is a seasoned professional in customer success and sales support, currently serving as a Senior Customer Success Specialist at UL Solutions since June 2012. In this role, responsibilities include orchestrating post-sale activities, addressing customer inquiries, and collaborating on account strategies to enhance client relationships and drive account growth. Previous positions at UL Solutions include Senior Internal Sales Executive and Key Account Coordinator, where Karen managed accounts and processed sales orders effectively. With prior experience at Thermo Fisher Scientific and Eli Lilly and Company, Karen has developed strong administrative and sales support skills, emphasizing quotes preparation and customer relationship management. Educational background includes attendance at John Hunt of Everest School.
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