Alexa Grell

Enterprise Customer Success Manager at ultimate.ai

Alexa Grell has a diverse work experience spanning over several years. Alexa is currently a Enterprise Customer Success Manager at Ultimate, starting in June 2023. Before that, they worked at Brazen as a Senior Customer Support Lead from March 2023 to May 2023, and previously as a Customer Support Lead from January 2021 to March 2023. From November 2019 to January 2021, they worked at Amply in a role focused on Customer Care. Alexa also has experience in non-profit organizations, serving as a Board Member and Outreach Coordinator at Autumn's Gift from May 2017 to January 2021. Alexa has a background in academia, working at Georgetown University from 2014 to 2015 in various assistant roles at the LGBTQ Resource Center and the Center for Multicultural Equity and Access. Alexa's early career includes positions at Georgia Southern University Office of Student Activities, where they worked as a Graduate Assistant for Facilities and Event Services from 2012 to 2013, and as an Audio Visual Assistant from 2010 to 2012. Overall, Alexa has a well-rounded background with experience in customer support, project management, non-profit work, and academic administration.

Alexa Grell completed their Bachelor of Science (B.S.) degree in Political Science and Government from Georgia Southern University. Alexa then pursued further education and obtained a Master of Education (M.Ed.) degree in Higher Education/Higher Education Administration from the same institution.

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Previous companies

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Timeline

  • Enterprise Customer Success Manager

    June, 2023 - present

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