Nicholas A. Beucke, MBA, CCSM

Nicholas A. Beucke, MBA, CCSM has over 15 years of work experience. Nicholas A. currently works at Umbra as a Customer Success Manager. Prior to that, they were at Schoox, Inc. as an Enterprise Customer Success Manager, where they managed a diverse range of customers and nurtured relationships to achieve desired outcomes. Nicholas A. also created and delivered Executive and Quarterly Business Reviews. Before Schoox, Nicholas worked at Relias as an Enterprise Client Success Manager for 6 years. Nicholas A. also has experience as a Staff Educator/IT Project Manager at Hannibal Regional Hospital, an Implementation Project Manager at Relias Learning, an Essential Learning Implementation Consultant at Missouri Coalition for Community Mental Health, a Provider Outreach Consultant at APS Healthcare, and a Sr. Health Information Rep. at Boone Hospital Center.

Nicholas A. Beucke, MBA, CCSM has a diverse education history. Nicholas A. pursued their Bachelor of Science degree in Sports Medicine from Missouri Baptist University, completing their studies between 1997 and 2000. Continuing their academic journey, they attended William Woods University from 2003 to 2005 where they obtained their Master of Business Administration (MBA) with a specialization in Healthcare Management.

In addition to their formal education, Nicholas A. Beucke has also acquired several certifications. Nicholas A. obtained the certification of "Certified Customer Success Manager (CCSM) Level 1" from SuccessHACKER in July 2022. In 2017, they completed a certification in "Customer Advocacy" from LinkedIn. Nicholas further enhanced their expertise in customer success management by earning the certification of "Certified Customer Success Manager (CCSM) Level 2" from SuccessHACKER in March 2023. Additionally, they have completed a certification in "Public Speaking Fundamentals" from Lynda.com in August 2016. Moreover, they hold a certification of "Certified Customer Success Manager (CuSM)" from Gainsight, although the exact date of acquisition is unknown.